Whether you are new to Virgin Games or have been a player on the site for a while now, it is always good to know your options when it comes to funding your account. Here, I will run you through the available Virgin Games deposit methods, how to make a deposit to unlock bonuses, features and anything else you need to know.
Virgin Games Common Deposit Methods
The first thing you should know is that Virgin Games do not offer as many depositing methods as other top online casino sites in the UK. In fact, there are only three listed banking methods on the Virgin Games website.
This platform no longer accepts PayPal as a new payment method, however players who had it set up before 25/11/2020 will still be able to use it. No other e-wallets or banking methods are offered either.
Debit Cards
For players setting up new Virgin Games accounts, linking a debit card to your account is the best method to make a deposit and receive your bonus. The minimum amount you can deposit is £10, while the maximum you can deposit in a single transaction is £10,000.
Debit cards are quick, easy and convenient to use and almost everybody has at least one in their pocket. In fact, so long as you have a bank account, you will likely have an accompanying Visa or Mastercard attached to it.
Note: Credit cards cannot be used to fund gambling accounts in the UK.
Apple Pay
Apple Pay is as a convenient payment option for users of Mac or iOS devices. This does not apply to me, unfortunately, so I am restricted to using a debit card for topping up my Virgin Games account. One of the key benefits of using Apple Pay is that you don’t have to enter your card information.
However, you should be aware that Apple Pay has a deposit limit that is only half of what is typically available with a standard debit card. Also, when you want to make a withdrawal, you will still need to provide your bank details as Apple Pay cannot be used for withdrawals with Virgin Games.
Google Pay
Google Pay offers a fast and convenient method for making online deposits, particularly when using a mobile Android device which I do on a daily basis. It works quickly and allows users to make their Virgin Games deposits in a matter of seconds.
Additionally, there’s no lengthy confirmation periods to sit through. Another positive aspect of Google Pay is that it is highly secure.
Common problems with making deposits at Virgin Games & how to fix them
Common problems with making a deposit at Virgin Games can include payment method limitations, exceeding deposit limits, lack of funds and potential account verification issues. In order to resolve these issues, there are a number of steps you can take which I have listed here.
Payment Method Issues
The most common issue is your preferred payment method not being accepted or that you have insufficient funds. Ensure the payment method you're using is listed as an accepted method on the Virgin Games platform. However, as I have already explained, Virgin Games doesn’t support as many options as other platforms.
That being said, it does support debit cards which just about everybody has so you should be fine. The other issue is that there isn’t as much money in your bank account as maybe you thought so check your balance first to make sure that you have enough cash to cover the desired deposit amount. You can use the banking app on your phone to do this.
Deposit Limits
You may be unable to deposit funds if you have exceeded your daily, weekly or monthly deposit limits. These, you might have set yourself or the casino has set for you. To solve this issue, check your account's deposit limits, which can be found in your account settings.
If you feel like you need to increase your limits and that it is safe for you to do so, you can request a change through Virgin Games' customer support.
Account Verification
In the UK, because of KYC (Know Your Customer) laws, online gaming platforms are required to verify the accounts of their players. If you haven’t yet fully verified your account, you may be prevented from making a deposit at Virgin Games. Firstly, you will need confirm your account by clicking on a link sent by email after you have registered.
Then, you can ensure that your account is properly verified with the necessary documentation. This is usually a case of uploading government issued official documents such as a driver’s licence or a passport as well as a recently dated utility bill as a proof of where you live. If you need to, contact Virgin Games' customer support for assistance with verification.
Other Potential Issues
On occasions, you may experience technical glitches or other temporary issues on the platform that might prevent you from making a deposit. In such cases, you can always try again later or, again, contact customer support for assistance.
If you are being restricted due to payment processing errors, contact your payment provider to confirm the transaction status or see what’s going on. By addressing these potential issues, you should be able to deposit funds into your Virgin Games account.
Virgin Games First Deposit Bonus
The Virgin Games welcome bonus gives you a choice of two offers. You can either pick 30 free spins or £50 of free bingo. I opted for the spins as bingo isn’t really my thing and also because Virgin Games is one of the best UK slots sites. Whichever deal you take, you will need to opt in, deposit and wager £10 within 30 days of signing up. Importantly, there is no need to enter a Virgin Games promo code when you sign up.
Virgin Games Security Measures
Any personal information that is sent to Virgin Games is secured by the latest 128-bit SSL (Secure Sockets Layer) digital encryption to protect player details. This is actually the same security that is used by all of the leading online banks.
On top of this, your account information is encrypted and stored on the platform’s secure servers. This means that the information cannot be accessed by any unauthorised parties.
Virgin Games also uses the services of a third party fraud checking service to ensure the protection of debit card holders. All transactions are carefully screened to prevent fraudulent activity.
Which Deposit Method is Best for You?
There are only three payment methods to choose from at Virgin Games. Two of these are restricted to which operating system your devices run on. This means that if you have an iOS device and are an Apple user then Apple Pay is best for you.
However, if, like me, you prefer Android devices, then Google Pay is the best option. That being said, debit cards issued by Visa and Mastercard are the universally accepted methods and an option that is available to most people who already own one or more.
As for the Virgin Games deposit time, all banking methods are instantaneous.
